Looking at players’ reviews of online casinos, we find that the world of web-based gaming can be hit-and-miss at the best of times.
Players who take their gaming, time, and money seriously have no problem in waxing lyrical about a casino if it really does deliver the goods, and they will rattle off a litany of woes if the site is really nothing more than empty promises dressed up as slots and roulette wheels.
If we consider sites at which players said they had the best casino experience, we find certain things come up again and again. These include games, banking services, player assistance, and bonuses and promotions.
Some players will even go as far as to comment on the online casino’s licensing, and whether or not they have received, and deserve, any endorsements by gaming industry regulators.
Another area taken into account by players looking for the best casino experience is accessibility. These players want download and no download playing options, and, seeing as this is the 21st century and the digital age is in full swing, they want these options for PC, smartphone and tablet.
Selection of Online Casino Games
The first thing usually mentioned by players reviewing the online casinos is the selection of offered games.
Knowing full well what is available in land-based casinos and what types of games have been produced by reputable software developers, these players expect to find slots, table games, card games, and speciality games.
We find certain games or categories of games are mentioned regularly in reviews that describe the best casino experience. These include video online slots, progressive slots, and classic slots, as well as games such as Blackjack, Baccarat, Craps, Keno, Poker, Video Poker, and Roulette.
Software Developers Taken into Account
Another feature of reviews by players on the constant lookout for the best casino experience online are the mentions of software developers.
Many players have wised up to the fact that, if sites are powered by certain developers, they generally offer a better gaming experience than sites powered by developers with mediocre or bad reputations.
Among the things these players take into account when reviewing online casino games are graphics, animations, and special effects, the soundtrack and sound effects, the playing action, and whether or not the interfaces are easy to navigate.
Player Assistance Availability and Contacts
Another feature of online casinos that often makes it into reviews in which players describe the best online casino experience is player assistance.
The best sites are shown as offering 24-hour assistance, available via telephone, email, and live chat, while sites that did not rate very highly usually offered player assistance during regular business hours.
Banking Security and Payment Methods
Millions of players play at online casinos with real money on a daily basis, so it stands to reason that a site’s banking services or lack thereof would be featured in a review of any site that claims to offer the best experience.
Top-rated sites offer players 24-hour banking services that accept various payment methods, such as credit cards and e-wallets. Data encryption technology is used to secure these services.
Player Incentive Programmes
Of concern to players who play with real money are incentive programmes run by online casinos. Many sites have bolstered their reputation for offering the best casino experience by ensuring they offer regular bonuses and promotions.
These sites generally also run player loyalty clubs. These work on points issued for real money play. The points are accumulated, and can then be exchanged for prizes.
